Refund & Cancellation Policy

1. Introduction

InternBOT is an internship registration, learning and internship-management platform operated by Ganak Technology.

This Refund & Cancellation Policy explains the rules applicable to payments made for internship registration, training, learning and related services available through InternBOT.

2. Internship Registration Fee

Certain internship programs offered through InternBOT may require students to pay a registration, training, administration or participation fee.

The applicable fee will be displayed to the student before the payment is completed.

Once the registration has been successfully processed and the internship service has been made available, the registration fee is generally non-refundable, except in the situations specifically mentioned in this policy.

3. Cancellation Policy

A student may contact InternBOT support regarding cancellation before the internship service has been substantially processed.

Cancellation requests are subject to verification and approval by Ganak Technology.

Once digital learning resources, internship services, registration processing or other applicable services have been provided, cancellation may not be possible.

4. Situations Where Refund May Be Considered

A refund may be considered in the following situations:

• The payment was successfully deducted from the student's account but the InternBOT registration was not created because of a technical problem.
• The same internship registration was paid more than once accidentally.
• InternBOT cancels the applicable internship program.
• A technical or administrative error results in an incorrect payment being received.
• Ganak Technology specifically approves a refund after reviewing the circumstances.
• A refund is required under applicable law.

5. Situations Where Refund Is Generally Not Available

Refunds are generally not available in the following situations:

• The student changes their mind after completing the registration.
• The student does not participate in the internship after successful registration.
• The student fails to complete the required internship activities.
• The student does not complete assignments, assessments or other applicable requirements.
• The student provides incorrect or incomplete information during registration.
• The student fails to verify the internship requirements with their college or university before registration.
• The student is unable to obtain academic acceptance from their institution where such acceptance was not guaranteed by InternBOT.
• The student becomes ineligible due to circumstances attributable to the student after registration.

6. Duplicate Payment

If a student accidentally makes multiple successful payments for the same internship registration, the student should contact InternBOT support as soon as possible.

After verification of the transactions, an eligible duplicate payment may be refunded through the original payment method.

7. Failed Payment

If a payment fails and no successful payment is recorded by InternBOT, the registration will not normally be considered paid.

However, if the student's bank account has been debited despite the InternBOT payment showing as failed or pending, the student should contact support with the relevant transaction details.

8. Pending Payment

Sometimes a payment may remain pending because of a delay between the payment gateway, bank and InternBOT system.

Students should avoid making another payment immediately when an earlier transaction is still pending.

The transaction status should first be verified by InternBOT support or the payment gateway.

9. Refund Processing

If a refund is approved, it will normally be initiated through the original payment method or payment gateway.

The time required for the refunded amount to appear in the student's bank account may depend on the payment gateway, bank or financial institution.

InternBOT does not control the processing time of banks or third-party payment service providers.

10. Payment Gateway Charges

Where permitted by applicable law and the applicable payment gateway terms, payment gateway or transaction processing charges that are non-refundable may not be included in the refunded amount.

11. How to Request a Refund

Students who believe that they are eligible for a refund should contact InternBOT support and provide the following information:

• Student name
• Internship registration/token number
• Payment/order ID
• Transaction ID, if available
• Payment date
• Amount paid
• Reason for the refund request

Providing accurate transaction information helps us investigate and resolve payment-related issues more quickly.

12. Important Payment Security Notice

InternBOT support will never require a student to provide their:

• UPI PIN
• ATM PIN
• Credit/Debit Card PIN
• CVV
• Internet banking password
• OTP for authorizing a new payment

Students should never share such confidential information with anyone claiming to represent InternBOT.

13. Refund Verification

All refund requests may be reviewed and verified before approval.

InternBOT may verify registration records, payment records, transaction status and other relevant information before processing a refund.

14. Internship Certificate and Refund

Failure to receive an internship certificate because a student has not completed the applicable internship requirements does not automatically create an entitlement to a refund.

Students should review the requirements of their selected internship program before registration.

15. College or University Acceptance

Students are responsible for confirming the internship requirements applicable to their college or university before making payment.

Unless specifically stated otherwise, InternBOT does not guarantee that every college or university will accept every internship program or internship format.

16. Policy Changes

Ganak Technology may update this Refund & Cancellation Policy from time to time to reflect changes in services, payment systems, operational procedures or applicable legal requirements.

The updated policy will be published on the InternBOT website with the applicable effective date.

17. Contact for Refund & Payment Support

For refund, cancellation, failed-payment or duplicate- payment assistance, please contact:

InternBOT Support
Operated by Ganak Technology
Phone / WhatsApp: 6209752703
Website: internbot.in
Bihar, India

WhatsApp Support

Before Making Payment

Students are advised to carefully review the selected internship program, eligibility requirements, applicable fee and academic requirements before completing payment.

By completing the payment, the student confirms that the information provided during registration is correct and agrees to the applicable InternBOT Terms & Conditions, Privacy Policy and Refund & Cancellation Policy.